Enterprise Resource Planning Systems

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This course covers a wide range of fields in relation to Enterprise Resource Planning Systems like: infrastructure emerging trends, CRM & ERP Systems Integration, Business-driven information systems, the role of ERP in Warehouse Management, Key features and capabilities of an advanced ERP and the involved roles and the necessary skills as well as best Practices for ERP Implementation Success.

October, March & June

80 hours

Part time


Epsilon Net



Dr Petros Lalos

Why choose this course

Cutting-edge Diploma

The objective of the course is to provide an understanding of the rationale behind acquiring and implementing ERP systems, selecting ERP software, and integrating processes and transactions in the ERP system.

Teaching Staff

The program will be taught by professionals with extensive industry experience and includes up-to date lectures delivered in an engaging approach, combining fundamental concepts with the practical application of tools through live demonstrations and lab sessions.

Online course

The program is delivered remotely via synchronous e-learning and participants can use any device (PC, tablet, Smartphone)


Certified by Epsilon Net Centre for Lifelong Learning


All students gain free access to Epsilon Net subscription services, On line Bank, Komvos First Level, E-magazine & Free availability and free use of all the School Edition of all Epsilon Net software applications.

Career Prospects

Comprehensive knowledge in ERP systems is necessary to participants who aspire to solidify or develop their career within business or in any organization they currently work in or about to join. We support our students and Alumni to achieve their career aspirations as a graduate, by connecting them Epsilon Net Group network of 150.000 companies


Introduction to Enterprise Resource Planning Systems, infrastructure emerging trends

At the end of the course participants will have covered:

  • Definition of an ‘Enterprise Resource Planning’ system
  • Historical Evolution of ERPs
  • Risks and challenges involved in the implementation of an ERP system.
  • Importance of ‘change management’ in an organisation
  • Purpose of a customer relationship management system and its applications
  • Supply chain management and its features
  • Product lifecycle management and its stages
  • User interface trends – UX/UI
  • Emerging technologies & issues in ERP:
    • Cloud
    • IoT
    • Cybersecurity
    • Types of ERP ownership, (on premise/rent/cloud

Understanding the need for CRM & ERP Systems Integration

At the end of the course participants will have covered:

  • Definition of ERP and CRM Integration
  • Can a CRM be Integrated with an ERP?
  • Key ERP, CRM Integration Benefits
  • Typical Challenges with ERP, CRM Integration
  • How to Create a Successful ERP, CRM Integration Strategy.

Business-driven information systems

At the end of the course participants will have covered:

  • Classification of business information systems
  • Information processes and flows
  • Organisational uses of data and their different representations
  • Enterprise systems and management decision making and planning.
  • From Reports to Business Intelligence

Role of ERP in Warehouse Management

At the end of the course participants will have covered:

  • Concepts of the ERP Warehouse Management system
  • Organizational structure and master data
  • How to perform end to end transaction on ERP WM
  • Adopting picking and put-away strategies.
  • Role of Concepts: good receipts, good issue, stock transfer, stock removal, transfer orders
  • Customisation in ERP WM
  • Movement types
  • Storage bins in ERP WM
  • Configuration and transactions basics
  • Difference in managing stocks in Inventory Management & Warehouse Management
  • Carry out blue printing for ERP warehouse

Key features and capabilities of an advanced ERP and the critical persons that utilise ERP software – Roles, certifications, and necessary skills

At the end of the course participants will have covered:

  • Features
    • Asset management
    • Finance
    • Manufacturing
    • R&D and engineering
    • Sales
    • Service
    • Sourcing and procurement
    • Supply chain
  • Critical Roles
    • Director of ERP Development
    • ERP Application Analyst
    • ERP Team Lead
    • ERP Business analyst
    • ERP Consultant
    • ERP Operations Director
    • ERP Trainer
    • ERP Database administrator
    • ERP Data architect
    • ERP Training Manager
    • ERP Project Manager
    • Director of ERP Implementation

Best Practices for ERP Implementation Success

At the end of the course participants will have covered:

  • Selecting the Right Project Team
  • Having clear Requirements and KPIs in Place
  • Selecting the right ERP Implementation Partner
  • Gathering End-User Feedback Throughout
  • Ensuring data’s accuracy before migration
  • Creating a Change Management Plan
  • Ensuring appropriate Training and Support

ERP Case Study-1

At the end of the course participants will have covered:

  • Successful PLYLON ERP hybrid applications
  • Challenges faced, problem solved, and benefits gained

ERP Case Study-2

At the end of the course participants will have covered:

  • Successful Microsoft Dynamics 365 applications
  • Challenges faced, problem solved, and benefits gained

This course aims to provide valuable knowledge in the fundamentals of ERP systems by analyzing the challenges associated with the successful implementation of ERP software with an emphasis on leadership and managerial implications/actions and generating business value for the Organization/Enterprise. Furthermore, it develops the organizational and analytical skills of participants through the use of business cases studies, articles and working in teams.

The Epsilon College’s soundly organised, Career Office, by capitalising on the network of Epsilon Net Group, provides access to student to the largest private Greek companies, maximising the employment opportunities of students and alumni.

Epsilon College supports all students and Alumni to achieve their career aspirations as a graduate, by connecting them with Epsilon Net Group network employers and preparing them for a future beyond the Epsilon College. 95% of our graduates are in employment or further studies.

The knowledge and skills participants learn on this course are in increasing demand in almost every sector of business, industry and research.

This Course in taught by Industry Experts who are accredited by the University of Northampton for their excellence in teaching.

This highly differentiated and timely programme provides participants with knowledge and skills for a wide range of fields in relation to Enterprise Resource Planning Systems like: infrastructure emerging trends, CRM & ERP Systems Integration, Business-driven information systems, the role of ERP in Warehouse Management, Key features and capabilities of an advanced ERP and the involved roles and the necessary skills as well as best Practices for ERP Implementation Success..

Dr Petros Lalos, Professor of Computing School, Academic Programme Leader.

Epsilon College Alumni

Athanasios Lignos

HR Director Attika Department Stores SA

I made a decision to enroll to a HRM course and my research led me to at an established brand like that of Epsilon College, member of Epsilon Net Group. The program met all the requirements for a flexible, successful and high-level Master’s degree.

The training material complete, the curriculum updated with the latest market trends for Human Resources.

The level of students very high, from almost all sectors of the Greek market. The professors of the program are established, with an excellent academic background, close to us and permanently willing to give their help. Epsilon College’s partnership with the University of Northampton makes this the best choice in HR studies .

Vaios Bizios

Accountant-Assistant to CFO, Damavand SA

Obtaining an undergraduate degree  is a milestone for a successful  career path, however, the acquisition of a master’s degree gives the opportunity to deepen  the subject of study and lead in the labor market. Attending Epsilon College’s MSc in Accounting & Finance graduate program provided me with all the necessary resources and a more thorough specialization in the financial industry. The master’s program not only satisfied my desire for further education but also served as a springboard to a new successful career.

Foteini Gavrilidou

Key Account Executive, Epsilon Net Group

I was lucky enough to be one of the first Master HRM student of Epsilon College and UoN. 

My initial thought was to use my time during the pandemic to acquire more skills and knowledge about the subject of HR, so that I could be more effective in my collaborations.

I chose the full time mode of the programme  and without a doubt I could say that it is one of the best decisions I made for choosing a program, in terms of my training and my professional development, but also my personal development.

Northampton is an amazing University, which created an impressive program and the teaching of the courses is undertaken by professors with professional experience and tangible knowledge of the market in the HR subject.

The program is structured with a scientific background, best practices and new trends in the field of HR, supported by the impressive Northampton library with access to it as students. I would also like to gratefully mention the support of the Epsilon College executives and secretariat which has been invaluable, especially during the difficult period of the pandemic.

I unreservedly recommend the specific study program to any new, as well as experienced professional who wishes to delve into the various tools, new trends and methodologies of the magical HR world and at the same time broaden their horizons.

Georgios Mazias

Sportday S.A Director – UEFA Champions League Project Manager at Mega TV

Flexible. Effective. An amazing program without any doubt. Adapted to market needs. Where knowledge becomes information and education is transformed into skills for every professional. Our professors are always by your side. An user friendly platform. Direct access to English University platforms. Although you study the programme in Greece, you feel like you are a student of the University of Northampton. Epsilon College has taken care of that too. More than a college, much more than a master’s degree.

Peter Saant

Group Treasurer | Finance & Operations

Following my long years of experience in group treasury of a multinational corporation reporting to the C level executives, I decided to pursue a master’s degree in Finance & Accounting to enhance and update my knowledge and obtain a complete view of the said field in search for my next step in my career.

Most of the modules helped me in improving my knowledge in finance however, to my surprise, through my master’s studies at Epsilon College, I was introduced to a relatively new subject of ESG (Environmental, Social and Governance) which I had no previous experience in and that was closely related to my field of expertise and is very crucial for the viability and performance of corporations today. I strongly believe such learning experience will assist me elevate my career path in the foreseeable future.

I am satisfied that the course of 18 months was up to date, delivered by professional tutors who presently work in the industry (bankers and finance specialists of multinationals) who shared their work experience with their students throughout, making the theoretical part applicable and comparable to actual industry events.

I was also impressed with the organisation of the college in setting up the study sessions and programs that allowed me to manage my time working, studying, and spending quality time with my family. The whole experience was very enjoyable and extremely useful.

Stavroula Skamnaki

Accounting Supervisor in the area of Chania, Crete at Domes Resorts

Choosing to continue your studies in an older age with many is an important decision to make and it should be made based on strong personal criteria, goals and aspirations.  Participating in the MSc in Accounting & Finance of Epsilon College supported and strengthened my intention to gain in depth knowledge and specialization  in the subject of Finance and Accounting. The knowledge I gained through this 2 years  broadened my  intellectual horizon, making this program an exciting experience, which offers exactly what you need to evolve.

Anastasia Iliopoulou

Payroll Assistant at Johnson & Johnson

My decision to participate in the postgraduate program of Epsilon Net College, in the field of Human Resources, is proving to be particularly successful, as I am already able to recognise the modern challenges of this field in Greece but also at the global level. The knowledge as well as the continuous practical methods offered by the program transformed me to a HR Professional able to manage any human capital need in the modern, continuous changing professional environment.

Our teaching staff with real work experience in the field was always willing to support our effort, contributing  significantly to our success . The resources of the program, combined with the wide recognition of the University of Northampton, gave me the opportunity to enter  the world of HRM, enabling me to take the next step in my career.

Stefania Farsati

Human Resources Manager at Renault & Auto Unit – N.Poulakis

Choosing Epsilon Net College for postgraduate studies in the field of HRM is the right choice.  Professionalism, reliability, fully qualified teaching staff, with many years of experience in the field and willing to solve any question that arises, are a few words that come in mind when I think about my experience.

During the period of my studies, I had the opportunity to broaden my horizons, improve the organization of human resources at work, and directly provide, from the very first courses, innovative solutions to complex issues that plague the entire business sector in nowadays, primarily in the field of human resources.

I recommend it unreservedly, not only to up-and-coming, but also established human resources executives, who through the program will benefit from modern training in their field of work.

Athanasia Ntimtsa

HR Assistant Recruiter – Teleperformance

Studying the MA HRM program at Epsilon Net College allowed me to broaden my horizons and understand the business world and specifically the field of Human Resources. I had the opportunity to meet people from different industries who had their own point of view, which created a fertile ground for discussion. Through the curriculum related to current HR trends, a wide network of students and the involvement of faculty with “real” work experience, the HRM program helped me move to the next step in my career.

The course provided me not only with the technical skills I needed, but also useful soft skills through workshops, individual development projects and feedback. To those who are interested in attending the HRM program, I can assure you that you will immediately realise the value of this program! In a short time, you will be able to understand the nature of HRM and its processes .

Christos Tselempis

Human Resources Consultant | Employer Branding Specialist | HR Generalist – Agrotech S.A

My decision, to enroll for postgraduate studies at Epsilon College, turned out to be the right one! The knowledge I acquired during the Master of Arts in Human Resources Management came from the combination of, continuous provision of educational material, targeted assignments and discussions with lectures and fellow students.  
Our professors provided us with a pleasant online experience, despite the difficulties of the pandemic. I would describe my studies at Epsilon College as a journey full of challenges, a lot of studying, but also a lot of good times! The value of the degree by the University of Northampton gave me the resources to take my first steps in the world of HR



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