MA

International Hotel Management

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The postgraduate Program in Hospitality Management aims to prepare the new generation of executives in the hotel industry and covers issues of strategy and operation, as well as issues related to development and Management in Tourism.

Winter & Spring Cohorts

1 year or 2 years

Full time ή Part time

Athens & Thessaloniki

University of Northampton

English

Postgraduate

Markos Plitas

Why choose this course

University of Northampton

The University of Northampton received a Silver award in the 2023 Teaching Excellence Framework (TEF). UON has been awarded silver for each aspect and silver overall, meaning ‘the student experience and student outcomes are typically very high quality.’

Up to date & state of the art course content

The programme provides expertise in tourism with a practical orientation related to management and strategic issues in the fast-evolving tourism sector at the national and international level.

Teaching Staff

Our teaching staff, combines impressive academic credentials and extensive professional experience, helping students to link academic approaches and practical implementation.

Franchised program

Study in a UK University program in Greece while experiencing the same Academic standards.

Officially Recognized program

The degree is awarded by the University if Northampton and is recognised as equivalent to the corresponding degrees awarded by Greek state universities, regarding the professional rights of the graduates.

Career prospects

We support our students and Alumni to achieve their career aspirations as a graduate, by connecting them Epsilon Net Group network of 125.000 companies

Guest Lecturing

We are committed to supporting and inspiring our students by frequently inviting experts from Epsilon Net Group Network. Experienced professionals in the tourism industry, with a variety of backgrounds and career paths, are invited to provide to our students, their expertise and experiences. Our students, as a result, have the opportunity to view their studies from a different point of view, by gaining practical knowledge and understanding, enabling them to adopt a more pragmatic approach toward their studies.

Benefits

All students gain free access to Epsilon Net subscription services, On line Bank, Komvos First Level, E-magazine & Free availability and free use of all the School Edition of all Epsilon Net software applications.

MODULES

Transforming Organisational Cultures in the Hotel Industry

The purpose of this module is to analyse a range of challenges associated with managing organisations in the international hotel industry. These challenges are obfuscated by ownership, traditional approaches to management and outdated strategic thinking. Such complexities require leadership and the ability to continually transform and revisit the organisational commitment to its long-term strategy.

Service Excellence and Innovation

The purpose of this module is to provide a framework for service excellence and innovation in terms of enhancing the customer experience and generating lifetime value for the business. It enables students to develop their knowledge and understanding of existing frameworks for service excellence and consider the need to adopt an external, customer focused view of the organisation through innovatively, and ethically adjusting what the business does internally.

International Hotel Management

The purpose of this module is to outline and analyze the form of the international hotel industry, providing students with a clear understanding of the nature and structure of hotel operations globally while developing a critical appreciation of the management challenges at both operational and strategic level.

Strategic Destination Management

The purpose of this module is to examine the potential benefits of tourism as a preferred development tool such as increased income, foreign exchange, employment and economic diversification. It focuses on adopting a strategic and responsible approach that recognises the complexity of the interconnected forces at work whilst addressing the economic, social and cultural challenges.

Managing Across Cultures

The purpose of this module is to enable learners to understand business cultures around the world, evaluating the impact that different cultural contexts have on individuals working in non-native cultures. Learners will reflect upon these issues to improve own professional effectiveness in management and leadership in international contexts.

Strategic Digital Marketing

The purpose of this module is to examine digital technologies and social media from a marketing perspective, evaluating the impact they are having on the evolution of business practice. Students will investigate the role of digital tools and techniques in developing markets, communicating with customers and channels.

Dissertation & Research Methods

The purpose of this module is to develop a critical understanding of research methods as they can be applied to analysis of the service industries, and in so doing facilitate the production of an independent piece of research by the student of relevance to their curriculum.

Contact Us

Find out more about the program you are interested in!

This course considers international hotel management at both operational and strategic levels and places a strong emphasis on developing the management skills and knowledge required to run a hotel. Students  will develop an in depth understanding of the hotel industry and its place within the service sector. They will be encouraged to develop innovative solutions to real world problems and appreciate the need for delivering service excellence and exceeding customer expectations.

University of Northampton is one of the youngest universities in the UK but is already leading the way in adding value to society. UoN has won multiple awards but what matters the most to the University is ensuring that all students and graduates have the opportunity to make their mark on the world too.

The University of Northampton received a Silver award in the 2023 Teaching Excellence Framework (TEF). UON has been awarded silver for each aspect and silver overall, meaning ‘the student experience and student outcomes are typically very high quality.’

The University of Northampton has been awarded Silver in the Teaching Excellence Framework announced today (28 September).

Also known as the TEF, this is a national scheme run by the Office for Students (OfS) that assesses and rates universities and colleges for excellence in the quality and standards of their undergraduate education.

Providers that take part in the TEF receive an overall rating and two others – one for the student experience and one for student outcomes. UON has been awarded silver for each aspect and silver overall, meaning ‘the student experience and student outcomes are typically very high quality.’

UON Vice Chancellor Anne-Marie Kilday said: “We are delighted to have received a Silver award in the 2023 Teaching Excellence Framework (TEF), and very proud of all the UON staff and Students’ Union staff and officers whose work contributed to this outcome.

“This judgement means that the University of Northampton student experience and student outcomes are typically very high quality, when considered in the context of the whole UK higher education sector. The Silver award applies until 2027, and during this time we will continue to build on our achievements and make evidence-based improvements in line with our mission to support aspiration, create opportunities and deliver impact.”

The Epsilon College’s soundly organised, Career Office, by capitalising on the network of Epsilon Net Group, provides access to student to the largest private Greek companies, maximising the employment opportunities of students and alumni.

Epsilon College supports all students and Alumni to achieve their career aspirations as a graduate, by connecting them with Epsilon Net Group network employers and preparing them for a future beyond the Epsilon College.  95% of our graduates are in employment or further studies. 

Graduates, based on Greek legislation, are holders of a recognised master’s degree, professionally equivalent to those of domestic Universities and can proceed with the act of equivalence of their degree by the Greek Authorities through the ATEEN body (Law 4610/19 & Law 4635/19) .

Our MA International Hotel Management tutors have both academic and extensive private sector experience and are at the cutting-edge of research in: business ethics and corporate social responsibility; organisation studies; leadership and strategy; finance and banking; risk management; and international management.

To study MA International Hotel Management programme applicants will normally need :

  • A first or second class honours degree from any university or equivalent.
  • Experience of working in a management role for at least 5 years.
  • Minimum standard – IELTS 5.0  (CAE, IELTS, TOEFL, Cambridge Certificate of Proficiency)) for study at postgraduate level.

Students without a University degree are invited to conduct an interview with the Programme Leader to assess their suitability for entry to the course.

Tourism is the main business activity of the country. The way of providing and operating the tourist service is evolving rapidly. The demand for qualified professionals in the industry is increasing by leaps and bounds. Come and study properly, methodically, practically and thoroughly, management of hotel units in the college created by one of the largest and fastest growing business groups of our country, with a strong presence in tourism. The MSc International Hotel Management is a program designed by the pioneering British University of Northampton with which Epsilon College has an excellent partnership.

Markos Plitas – Academic Director of Epsilon College

Epsilon College Alumni

Athanasios Lignos

HR Director Attika Department Stores SA

I made a decision to enroll to a HRM course and my research led me to at an established brand like that of Epsilon College, member of Epsilon Net Group. The program met all the requirements for a flexible, successful and high-level Master’s degree.

The training material complete, the curriculum updated with the latest market trends for Human Resources.

The level of students very high, from almost all sectors of the Greek market. The professors of the program are established, with an excellent academic background, close to us and permanently willing to give their help. Epsilon College’s partnership with the University of Northampton makes this the best choice in HR studies .

Vaios Bizios

Accountant-Assistant to CFO, Damavand SA

Obtaining an undergraduate degree  is a milestone for a successful  career path, however, the acquisition of a master’s degree gives the opportunity to deepen  the subject of study and lead in the labor market. Attending Epsilon College’s MSc in Accounting & Finance graduate program provided me with all the necessary resources and a more thorough specialization in the financial industry. The master’s program not only satisfied my desire for further education but also served as a springboard to a new successful career.

Foteini Gavrilidou

Key Account Executive, Epsilon Net Group

I was lucky enough to be one of the first Master HRM student of Epsilon College and UoN. 

My initial thought was to use my time during the pandemic to acquire more skills and knowledge about the subject of HR, so that I could be more effective in my collaborations.

I chose the full time mode of the programme  and without a doubt I could say that it is one of the best decisions I made for choosing a program, in terms of my training and my professional development, but also my personal development.

Northampton is an amazing University, which created an impressive program and the teaching of the courses is undertaken by professors with professional experience and tangible knowledge of the market in the HR subject.

The program is structured with a scientific background, best practices and new trends in the field of HR, supported by the impressive Northampton library with access to it as students. I would also like to gratefully mention the support of the Epsilon College executives and secretariat which has been invaluable, especially during the difficult period of the pandemic.

I unreservedly recommend the specific study program to any new, as well as experienced professional who wishes to delve into the various tools, new trends and methodologies of the magical HR world and at the same time broaden their horizons.

Georgios Mazias

Sportday S.A Director – UEFA Champions League Project Manager at Mega TV

Flexible. Effective. An amazing program without any doubt. Adapted to market needs. Where knowledge becomes information and education is transformed into skills for every professional. Our professors are always by your side. An user friendly platform. Direct access to English University platforms. Although you study the programme in Greece, you feel like you are a student of the University of Northampton. Epsilon College has taken care of that too. More than a college, much more than a master’s degree.

Peter Saant

Group Treasurer | Finance & Operations

Following my long years of experience in group treasury of a multinational corporation reporting to the C level executives, I decided to pursue a master’s degree in Finance & Accounting to enhance and update my knowledge and obtain a complete view of the said field in search for my next step in my career.

Most of the modules helped me in improving my knowledge in finance however, to my surprise, through my master’s studies at Epsilon College, I was introduced to a relatively new subject of ESG (Environmental, Social and Governance) which I had no previous experience in and that was closely related to my field of expertise and is very crucial for the viability and performance of corporations today. I strongly believe such learning experience will assist me elevate my career path in the foreseeable future.

I am satisfied that the course of 18 months was up to date, delivered by professional tutors who presently work in the industry (bankers and finance specialists of multinationals) who shared their work experience with their students throughout, making the theoretical part applicable and comparable to actual industry events.

I was also impressed with the organisation of the college in setting up the study sessions and programs that allowed me to manage my time working, studying, and spending quality time with my family. The whole experience was very enjoyable and extremely useful.

Stavroula Skamnaki

Accounting Supervisor in the area of Chania, Crete at Domes Resorts

Choosing to continue your studies in an older age with many is an important decision to make and it should be made based on strong personal criteria, goals and aspirations.  Participating in the MSc in Accounting & Finance of Epsilon College supported and strengthened my intention to gain in depth knowledge and specialization  in the subject of Finance and Accounting. The knowledge I gained through this 2 years  broadened my  intellectual horizon, making this program an exciting experience, which offers exactly what you need to evolve.

Anastasia Iliopoulou

Payroll Assistant at Johnson & Johnson

My decision to participate in the postgraduate program of Epsilon Net College, in the field of Human Resources, is proving to be particularly successful, as I am already able to recognise the modern challenges of this field in Greece but also at the global level. The knowledge as well as the continuous practical methods offered by the program transformed me to a HR Professional able to manage any human capital need in the modern, continuous changing professional environment.

Our teaching staff with real work experience in the field was always willing to support our effort, contributing  significantly to our success . The resources of the program, combined with the wide recognition of the University of Northampton, gave me the opportunity to enter  the world of HRM, enabling me to take the next step in my career.

Stefania Farsati

Human Resources Manager at Renault & Auto Unit – N.Poulakis

Choosing Epsilon Net College for postgraduate studies in the field of HRM is the right choice.  Professionalism, reliability, fully qualified teaching staff, with many years of experience in the field and willing to solve any question that arises, are a few words that come in mind when I think about my experience.

During the period of my studies, I had the opportunity to broaden my horizons, improve the organization of human resources at work, and directly provide, from the very first courses, innovative solutions to complex issues that plague the entire business sector in nowadays, primarily in the field of human resources.

I recommend it unreservedly, not only to up-and-coming, but also established human resources executives, who through the program will benefit from modern training in their field of work.

Athanasia Ntimtsa

HR Assistant Recruiter – Teleperformance

Studying the MA HRM program at Epsilon Net College allowed me to broaden my horizons and understand the business world and specifically the field of Human Resources. I had the opportunity to meet people from different industries who had their own point of view, which created a fertile ground for discussion. Through the curriculum related to current HR trends, a wide network of students and the involvement of faculty with “real” work experience, the HRM program helped me move to the next step in my career.

The course provided me not only with the technical skills I needed, but also useful soft skills through workshops, individual development projects and feedback. To those who are interested in attending the HRM program, I can assure you that you will immediately realise the value of this program! In a short time, you will be able to understand the nature of HRM and its processes .

Christos Tselempis

Human Resources Consultant | Employer Branding Specialist | HR Generalist – Agrotech S.A

My decision, to enroll for postgraduate studies at Epsilon College, turned out to be the right one! The knowledge I acquired during the Master of Arts in Human Resources Management came from the combination of, continuous provision of educational material, targeted assignments and discussions with lectures and fellow students.  
Our professors provided us with a pleasant online experience, despite the difficulties of the pandemic. I would describe my studies at Epsilon College as a journey full of challenges, a lot of studying, but also a lot of good times! The value of the degree by the University of Northampton gave me the resources to take my first steps in the world of HR

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